UK Delivery
Physical items
STANDARD DELIVERY
- All orders receive free economy delivery.
- Economy delivery is within approx. 2-4 working days from despatch with Royal Mail Second Class, or Tracked 48 (depending on value).
- I do my best to post orders within 2 business days (including Saturdays).
- Please be aware that the delivery time is estimated, and if you need something by a certain date please choose the express option.
- I ask for your understanding in waiting until a parcel is 10 working days late before replacing, as this is when Royal Mail will consider the item lost and allow me to put in a claim.
EXPRESS DELIVERY
- The express delivery charge is £4.95 flat rate per order for faster delivery - with Tracked 24 (1-2 working days from despatch).
- If an express order is received before 12.00pm I will do my best to send that day (but depends if i'm out with my girls so check with me first!). Please let me know if you need something urgently and I can add on a surcharge for special delivery guaranteed.
- Please let me know in the checkout comments if the order is a gift and if you'd like to include a gift message.
RETURNS
- Returns for physical items must be notified by email womb.to.world@outlook.com and returned within 30 working days.
- Return postage cost is payable by the buyer unless the item is damaged.
- Personalised items are not eligible for a refund unless damaged.
- Return address is Hannah Thomas, 10 Edgehill Close, Carterton, OX18 3GG.
Digital downloads
- When ordering a digital download you will automatically be sent an email with a link to download the file to your device.
- Each link is limited to 3 uses as a measure to deter file sharing, but the link can be refreshed if you need to download again.
- Once downloaded you may then print to share with clients or for personal use as per the licence details on the product listing and the licence agreement confirmation with your download files.
- When you place an order you do so on the basis that returns or exchanges are not possible on digital downloads.
- Please let me know if you have any questions regarding the terms of use or printing at womb.to.world@outlook.com
- Thank you for respecting the time and effort that has gone into creating the artwork by not sharing the digital files.
International orders
I am only able to process orders from UK shoppers on this website, so if you are outside of the UK please visit my Etsy shop instead at www.wombtoworldart.etsy.com
If you are in the UK please choose my website to shop as I pay less fees - and therefore can often make the prices a bit cheaper for you.
I pack all my orders with love, and include extra bits such as small colouring pages, stickers, and affirmations.
Feedback
If you have any feedback on your order I'd be so grateful to hear. If you would be so kind as to leave a review then please do so on my Google business page
Thank you!
- Hannah